What is ctcLink?

ctcLink is the implementation of a single, centralized system of online functions to give students, faculty and staff anytime, anywhere access to a modern, efficient way of doing their college business. But, it's about much more than new software. As the current 30-year-old administrative system is replaced, colleges will also align their core business processes with the delivered software solution, making for streamlined, standardized practices across the 34-college system.

Follow the ctcLink blog, CONNECT, for the latest news and information about the ctcLink project. And, read the ctcLink Newsletters!

Current Events

  • User Acceptance Testing (UAT): User testing of the ctcLink system started in September and will continue through the beginning of 2015. Testers from FirstLink colleges (Spokane, Spokane Falls and Tacoma) as well as some testers from Wave 1 colleges are busy testing the ctcLink system. In UAT, testers use test scripts developed by our ctcLink implementation partner, Ciber. The scripts provide instructions for navigating to a specific page in the system and performing a set of tasks. If the task fails, the tester logs a defect, which is sent to Ciber technical staff to fix. Scripts are retested until the process is completed successfully and passes. UAT includes testing of all pillars/modules: Campus Solutions, Financials, Human Capital Management, Online Admissions Application, Continuing Education, ctcLink Gateway (portal) and much more.
  • Training: The instructor-led training schedule for FirstLink colleges has been developed and is being finalized to coincide with a Feb 23, 2015 Go-Live date. Check out the ctcLink Training Website for training materials (this site is still under development).
  • Data Conversion: There were 6 cycles of data conversion in all. It is a tedious process converting 'legacy' data to the ctcLink (PeopleSoft) world. The ctcLink/Ciber functional and technical teams, as well as the FirstLink college staff involved in data conversion/validation/mapping worked diligently to complete all 6 cycles. Some data conversion work with Wave 1 colleges will begin soon.
  • FirstLink Implementation Planning: Tacoma and Spokane are busy planning and prepping for ctcLink Go-Live, which has been rescheduled for February 23, 2015.

ctcLink Timeline

  • Global Solution: Requirements Validation, Foundation Decisions, BPA Workshops, Business Process Diagrams and begin Data Conversion and Configuration -- (March 2013 - Jan 2014)
  • System Build/Configure and Test: Dec 2013 - Sept 2014
  • Training for FirstLink colleges: One month prior to go live, during go live, and one month after
  • FirstLink Implementation : Community Colleges of Spokane and Tacoma Community College - Go-Live on February 23, 2015.
  • Waves: Following FirstLink implementation, there will be three deployment waves of up to 12 colleges per wave. Go live dates: Wave 1: TBD; Wave 2: May 2016; Wave 3: May 2017.

ctcLink Project Background 

After a comprehensive Request for Proposal (RFP) and vendor evaluation process from April-August 2012, followed by two months of in-depth contract negotiations, Ciber was chosen as our system integration partner for ctcLink implementation. Ciber began working on the project in February 2013.

Requirements Verification was completed in April 2013, which was the process of going through the requirements in the RFP line-by-line to provide any necessary clarification regarding the specific needs of the new ctcLink system. Next, the project team--along with hundreds of system-wide SMEs--embarked on the Foundation Review Sessions portion of the Global Solution phase. This gave system-wide SMEs a chance to learn about the foundational aspects of the new system and how it will work and integrate across all business areas of the college. SMEs also got a closer look at the inner-workings of PeopleSoft system in specific areas such as Payroll, Benefits Administration, Purchasing, Budgeting, Financial Aid, Recruiting/Admissions and Academic Advising.

The Foundation Review sessions helped prepare for the Business Process Alignment sessions, which were held June 17 through August 28. This was a detailed review of specific business processes in PeopleSoft. Business Process Diagrams (BPDs) were used to illustrate the flow of core business processes from start to finish and also help to determine the roles (who will perform which tasks) associated with each process. The decisions made during the Foundation Review/Decisions process, and the final BPDs guided system Configuration and Design. In addition to global configuration of the system, local configuration for FIrstLink colleges also took place, followed by system testing and user testing, which will continue through November 2014.

Questions about ctcLink? Email them to:

  • askctclink@sbctc.edu

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Page Manager: jrunyon@sbctc.edu
Page Reviewed/Updated: January 21, 2015, 12:23 PM

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